What Data We Collect and Why We Use It
We collect the information needed to run your account: your registered name, email address, phone number, and the wallet identifier linked to your DANA, OVO, or GoPay account. When you make a deposit or request a withdrawal, transaction metadata — such as the amount, timestamp, and
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wallet reference — is recorded so we can reconcile your balance and resolve disputes quickly. We also collect device and session data, including your IP address, browser type, and the pages you navigate within the platform. This helps us detect unusual login patterns and protect your
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account from unauthorised access. Cookies track session state so you stay logged in without re-entering credentials on every page. We do not store your full wallet PIN or any biometric data from your e-wallet app. Data retention follows the period required under applicable Indonesian regulations, and
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eligibility to access or use the platform depends on local law and eligible regions. If you are in Bekasi or anywhere else in Indonesia and you want to know exactly what data we hold for your account, you can submit a request through our support channel
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at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.